Top Questions to Ask an HOA Management Company
For homeowners associations in Tacoma, Washington, selecting the right HOA management firm can be a tricky process. The options can seem endless and the experience overwhelming. However, HOAs can avoid this trouble by being inquisitive and informed. The process of selecting the HOA management firm that best fits your community begins with asking the right questions. Our team at The Management Trust is here to ease this process! When considering HOA management companies and the services they offer, here are some questions we recommend you ask.
What services does your HOA management company provide?
One of the first pieces of information that you need to learn when considering a certain HOA management company is what services they provide. Learning this is pertinent to determining whether the HOA management firm is the right fit for your community. Each homeowners association has unique needs that require a management company that philosophically aligns with the community. This is one of the many reasons why The Management Trust is a full-service community management company that accommodates every neighborhood’s needs. Our management services include financial statement organization, fund management, record keeping services, escrow services, collection services, vendor billings management, budget preparation, and much more.
Who are the people that comprise your HOA management firm?
When considering an HOA management firm, you want a team that you can trust to get the job done. A successful management company is one that acknowledges that each community is different and requires specialized solutions. Being the only 100% employee-owned HOA management firm in the nation, we have first-hand experience with the diverse and unique needs that span each HOA, given that many of us live in the communities we serve. This gives us a personal perspective and a more accessible tailored approach for each homeowners association and their individual community needs. 
What experience do you have serving HOAs?
Communities want an HOA management company that is experienced and ready to address any situation that arises. HOA management firms like The Management Trust with an extensive history of successfully overseeing communities are the ideal option. Our personalized approach over the past 30 years, combined with the trust and satisfaction of over 1,500 community associations across Arizona, California, Colorado, Nevada, Oregon, and Washington, we know what it takes to provide your HOA community with the assistance it needs to thrive!
How responsive is your HOA management company?
HOA management firms often are tasked with overseeing several communities. That’s why it is important for HOAs to find a management firm that is attentive to your needs and can fulfill them in a timely manner. Your HOA should be involved with a management company that is readily available to provide any services required. The employee-owners of The Management Trust understand this and understand that our role is to help add joy to the homeownership experience in every way we can and ease the process where possible. That is why we created a bundle of services collectively called Trust 360° to handle homeowners’ non-common area maintenance needs. Whether a new or longtime owner, Trust360 can handle the nagging “to-do” list of maintenance and repair items needed by a homeowner. Anything from hanging art, cleaning gutters, to repairing appliances, our employee-owners are ready and able to facilitate virtually any service an owner or resident may need.
Homeowners associations in Tacoma, Washington are looking for a management firm they can rely on which makes The Management Trust the ideal choice. The Management Trust is the only 100% employee-owned company in the community association management industry. Due to our background, our team is able to recognize the uniqueness of each HOA which is why we provide personalized solutions for your community developed through attentive listening and learning. If your homeowners association is looking for a trusted reliable management company, contact us online by filling out an informational form or through one of our many offices.
