How to Successfully Hold Elections in Your HOA

Free and fair elections are at the heart of any democracy, and homeowners associations are no different. HOAs revolve around a board of elected officials, so periodic elections will be necessary to ensure that leadership is gained fairly and every resident has the opportunity to have their voice heard. If your Tacoma, Washington, homeowners association is holding an election for new board members soon, you’ll need to make sure that you do everything by the book to have a successful outcome. While specific rules and regulations vary from state to state, several general rules apply to every HOA election. Follow these tips and guidelines closely to ensure that your next election goes smoothly and is deemed valid.

Be Prepared

HOA elections are a serious matter, so thorough planning is needed to make sure that everything is executed smoothly and legally. Study your community’s governing documents as it likely contains the ground rules for a legitimate election. If clear rules are lacking, be sure to define them and make them known to residents before the day of the election. Give notice of the election to every resident of your community association in accordance with local guidelines. Each state will have its own laws mandating when and how homeowners need to be notified, so consult with your HOA management company to ensure you’re following your state’s guidelines.

Establish Who Can Run & Who Can Vote

It’s highly unlikely that all of the board seats will be up for election at once, so make it clear which seats are up for election and who is eligible for nomination. Not every member of your HOA may be eligible to run based on your community association’s bylaws, but everyone who is eligible should be allowed to run. Nominations may be handled by a specific committee and/or based on popular vote, so check your governing documents to verify which nomination process is true for your HOA. Just as with candidates, not everyone may be eligible to vote based on state laws and community bylaws. Most often, homeowners with outstanding debts or liens may be ineligible for voting. Verify these with your HOA management company, and notify anyone who may not be eligible to vote in your next election.

Reach a Quorum & Prepare Proxies

A quorum is the minimum number of voters required for an election to be deemed valid. Generally, 10% of eligible voters is considered a quorum, but double-check your community’s governing documents. If less than 10% of community members vote, the election cannot go forward. Your HOA can reach a quorum using proxies. If homeowners cannot make it in person but still wish to vote, they can choose a proxy to vote in their place. To allow residents time to choose a proxy, they should be sent out well in advance of election day. Online elections can also be utilized to help increase the number of residents who can vote on election day.

Count Votes Carefully

When it comes to the voting process, everything must be done following local laws and community bylaws. Voting should be private and anonymous, and votes should be counted several times to ensure accuracy. Taking extra time to make sure everything is done carefully and by the book will help you to avoid any claims of vote mishandling or other violations. Creating a paper trail of everything you do will further help avoid this.

Celebrate Successes

Annual elections are often a good time to celebrate successes within the community. Communicate good news such as winning candidates and changes in bylaws to the community owners so everyone is up-to-date and can celebrate the HOA’s successes together.

Transparent and fair elections are crucial for preserving residents’ trust in their HOA board. If you want to ensure that your Tacoma HOA is following all proper guidelines and protocols, contact your representative at The Management Trust for assistance. HOA community management can take the stress off of your HOA board members and handle all election-related matters. From avoiding legal trouble to guaranteeing resident satisfaction, the benefits of professional community association management services are numerous. To find out more about our full range of community management services, including HOA financial management, call The Management Trust at (253) 472-0825 or fill out our online contact form today.

How to Find the Right Landscaping Vendor for Your HOA

One of the biggest appeals of a homeowners association is the well-kept landscaping. A neighborhood with high curb appeal is likely to maintain its value, which is why many Aurora, Colorado, homeowners choose to live within an HOA. As such an important part of your community association’s value, finding the right landscaper is imperative. If you’re searching for the perfect landscaping service for your homeowners association, follow these steps to ensure that you’re hiring only the best.

Check Certifications

The number one step to hiring a landscaping vendor is verifying that they’re licensed and insured. Any landscaper that doesn’t have the proper certifications should be eliminated from your short-list immediately, as a lack of proper licensing and insurance could leave your HOA board liable for any property damage they cause. Check local and national certifications with trade associations like the National Association of Landscape Professionals, as well.

Collect Referrals

Online reviews are a great start to verifying a landscaping company’s quality of work, but try to collect referrals from other HOAs in the area to verify that the company can handle your community’s unique needs. Contact community associations of similar size and with similar landscaping requirements, if possible, to get a feel for their professionalism and whether they can perform the duties required of them.

Value Communication

Time is money, so make sure that your landscaping vendors are communicative and responsive to all of your inquiries quickly. The last thing you want to do is track down your landscaper because you have overgrown plants and long, unruly grass. Punctuality, professionalism, and communication are key components of a high-quality landscaping service, so try to gauge these based on your initial interactions with the company.

Compare Different Vendors

Don’t settle for the first landscaping company that meets the basic criteria. Collect quotes from several different vendors and compare them. Compare pricing, response times, reviews, quality of work, years in business, and other factors to ensure that you’re choosing the cream of the crop for your community association and its residents. 

Verify That They’re a Trusted Vendor

It can be hard to know where to start when searching for a new vendor, but The Management Trust’s Trusted Partners Program makes it easier. This list of vendors is vetted by The Management Trust to ensure that they cooperatively offer high-quality work for a fair price. If you want a no-stress quality assurance program that takes all of the hard work and risk out of vendor sourcing, allow The Management Trust HOA management company to do the work for you with our Trusted Partners Program.

Hiring an HOA management company like The Management Trust makes life easier for both board members and residents. We can verify and recommend trusted vendors, handle HOA financial management, and coordinate resident requests. Our top priority is ensuring the happiness and well-being of your community, and protecting the value of your Aurora, Colorado, neighborhood. If you’d like more information about community association management services or our Trusted Partners Program, give us a call at (303) 750-0994 or fill out our online contact form today.

What Is an HOA Architectural Control Committee?

If you want to build a deck, install a fence, or otherwise redesign part of your home’s exterior, you’ll need approval from your Aurora community association. It’s an aspect of HOA homeownership that many find inconvenient, but it’s necessary to preserve property values throughout the neighborhood. When it comes to approving construction projects like these, the HOA’s Architectural Control Committee, or ACC, is the party that has the final say in whether you can move ahead with your renovations. What exactly is an ACC? In this blog, we’ll break it down.

What Is an Architectural Control Committee?

The Architectural Control Committee is a group of volunteers appointed by the HOA board to oversee and approve external modifications that owners want to make to their homes. The ACC reviews all proposed modifications and ensures that they fall in line with the community association’s architectural guidelines as set out in the association’s governing documents. 

What Does an Architectural Control Committee Do?

Homeowners seeking to change their home’s exterior will need to fill out an application detailing the modifications they plan to make. They’ll usually need to provide detailed construction plans and a list of materials prior to any work beginning. The ACC then has a set amount of time, as outlined in the community’s bylaws, to review the plans and provide a decision. They’ll assess whether the plans are in total compliance with the HOA’s guidelines for things such as material requirements, height restrictions, and setback guidelines. If they don’t approve the project, it can be amended so that it meets the HOA guidelines before being re-submitted for new approval.

What if I Don’t Get ACC Approval?

Impatience can get the better of homeowners, even if the ACC is limited to a certain turnaround time. However, you should never start a project without the ACC’s approval. If you start the project without approval and any aspect of your construction does not meet the community association’s guidelines, you could be forced to not only stop work but also reverse any work that has been done. In addition to this costly effort, you can also be fined for violating community guidelines. To avoid these serious and expensive consequences, it’s always best to wait for ACC approval before moving forward with any changes to your property.

If you want to streamline the architectural review process and generally make life easier for your residents and board members, consider an HOA community management firm such as The Management Trust. Our HOA management solutions cover every aspect of community association living to ensure that your community is a happier place to live. For more information about community association management services for the Aurora, Colorado, area, give The Management Trust a call today at (303) 750-0994 or fill out our online contact form. We serve more than 1,500 communities nationwide and have been an industry leader for more than 30 years.

Tips to Prepare Your HOA for the Summer with COVID-19 Changes

Now that most U.S. adults are vaccinated and COVID-19 restrictions have, for the most part, been lifted, Tacoma residents are itching to get outside and enjoy the summer they missed last year. However, COVID-19 is still present and will be around for quite a while. With this in mind, it’s important that Tacoma community associations prepare for the summer with appropriate safety measures in place. Here are a few tips to help your HOA prepare for a safe and fun 2021 summer.

Communicate clearly with your residents

COVID-19 and its associated restrictions are constantly evolving, so it’s important to stay in touch with your residents and communicate any changes with them. Make your current restrictions clear via email blasts, printed newsletters, and clearly placed signs throughout common areas. Make sure to update these as the circumstances change, so everyone is fully aware of what is expected of them in public spaces.

Continue virtual events

Where possible, continue hosting association meetings and other gatherings online instead of in person. This mitigates any risk of transmission and ensures everyone feels comfortable, whether they’re vaccinated or not. Avoiding any risk of large, unmasked crowds will make your job easier and make your residents feel more at ease in their neighborhood.

Manage crowds

If you do choose to have in-person events at your community association, implement a strict capacity limit and keep the gatherings small. Look at your local legislation to see what the current permitted capacity is, and do not permit large indoor gatherings where residents may be maskless. Masks should be required where it’s reasonable, especially for non-vaccinated individuals, and all event participants should be comfortable with the environment and safety precautions. If you need help organizing COVID-safe events within your community, speak to your HOA community management representative for further assistance.

Continue safety & sanitation efforts

Although COVID-19 rates have declined, sanitation efforts should still be maintained. Regularly sanitize pools, athletic facilities, clubhouses, office spaces, and any other shared areas within your community association. A resurgence in cases could happen at any time, and regularly sanitizing common areas could help significantly reduce that risk in your community. Sanitation still benefits the community association by preventing the transmission of other illnesses, so regardless of COVID-19, these practices are good ones to have in place. Your community association management firm can assist you with coordinating these efforts to make them more efficient and effective.

COVID-19 is a new landscape for everyone, and so the future is still uncertain. While local guidelines have been lifted and things are looking up, it’s important to stay proactive and keep proper precautions in place to best protect your residents. HOA community management firms can help you stay on top of the latest local COVID-19 restrictions, implement safety and sanitation practices, and organize community events. For our full range of comprehensive HOA management services, including HOA financial management, call The Management Trust at (253) 472-0825 or fill out our online contact form today.

How to Choose the Right Vendors for Your HOA

Successfully running a Tacoma HOA takes a village. From the HOA board to the management firm and from the local vendors to the residents themselves, there are a lot of people supporting the success of a Tacoma community. If you’re in need of reliable and quality vendors that you can rely on for maintenance, landscaping, and more, make sure that you follow these steps and consult your HOA management company.

Determine your budget

Smart money management is the responsibility of every HOA board, and that includes setting appropriate budgets for vendor fees. Make sure that you allocate an appropriate amount of funds to take care of the task that needs doing, and find a vendor that quotes you for a price within that set budget. Check your bylaws, consult with all board members, and make sure all financials are signed off before going any further.

Employee vs. independent contractors

Next, you’ll need to decide whether you want to hire an association employee or an independent contractor. This will likely depend on the type of vendor you’re searching for and the nature of the work that needs to get done. Both options have their advantages and disadvantages, both functionally and financially, so work with the rest of the HOA board to make the best decision for your particular community.

Collect quotes and references

You need to exercise due diligence when deciding on which vendor to hire to get the job done. There should be an interview process before selecting your vendor, during which time you should collect ample project quotes and references. Verifying the quality of their work through third-party reviews, word of mouth, and testimonials will help you make sure that you’re guaranteeing a job well done. Verify their licenses, insurance, and credentials as well to make sure that the HOA isn’t liable if any accidents occur on the job.

Get it in writing

Once you’ve selected your vendor, draw up a written contract and ensure it’s signed by both parties. The contract should outline the duties that the vendor is expected to perform, the timeline in which they’re expected to perform them, and the payment they’ll receive as compensation. If needed, have your lawyer or HOA management firm review the documents before you sign them in order to ensure that they protect the interests of your community association.

Ask your HOA management firm

If you want to streamline the process of hiring vendors for your community association, ask your HOA management firm for their trusted companies. The Management Trust’s Trusted Partners program was created with this scenario in mind, offering a reliable source for high-quality vendors that are assured to get the job done well. Our better vetting process only accepts vendors who deliver high-quality services, in a cooperative manner, for a fair price into our program. We provide a $2,500 client satisfaction guarantee for work performed by our enrolled vendors, and we have full contractor liability insurance coverage. Bringing together great vendors and HOAs that need their services is essential in fulfilling our mission to create the best community associations in the country.

With more than 30 years in the industry and over 1,500 communities successfully managed, we have the expertise to guide you in all aspects of community association management, including vendor sourcing. To find out more about our comprehensive HOA management services or our Trusted Partners program, give The Management Trust a call today at (253) 472-0825 or fill out our online contact form.

Why You Should Choose an HOA Management Company Over a Virtual Assistant

With so many aspects of community association management to handle, it’s understandable that many Aurora HOA boards are seeking out HOA management solutions to help them tackle day-to-day tasks within their communities. However, the decision to choose between an HOA management company and a virtual assistant can leave some confused. While a virtual assistant is a low-budget option for simple administrative duties, there’s no substitute for a full-service HOA community management firm like The Management Trust.

You Get What You Pay For

The biggest benefit of a virtual assistant is the lower cost compared to HOA management companies. However, this lower cost is often an indication of the lower quality of work and a shorter list of services that they provide compared to HOA management firms like The Management Trust. While HOA management firms can be more costly, their overall value is much higher because of the wide range of services and duties they provide. For instance, they can help resolve in-person issues among residents and reduce the number of conflicts that the HOA board is tasked with resolving. 

Personalized Local Service

Your HOA management firm’s in-person presence also means that they’ll have a better understanding of your community’s unique operational needs. Virtual assistants can be located anywhere in the world, and are often overseas, so they won’t understand the needs of Aurora residents specifically. At The Management Trust, our employees have a physical presence within the communities they serve, making them uniquely qualified to best serve your homeowners and recommend local vendors and other tailored solutions.

In-Person Relationship Building

Arguably the biggest aspect of managing an HOA is resident happiness. An HOA is all about the homeowners that live in it and ensuring that they have a higher quality of life. When issues inevitably arise within your community, virtual assistants aren’t there to help solve the problem or get to know the residents personally. Full-service HOA management companies have a daily presence within the community, so they’ll build one-on-one relationships with residents and create a greater sense of trust and well-being.

Responsive & Always Available

HOA boards sometimes need issues to be handled at a moment’s notice, whether it’s a policy change or a resident conflict. With a virtual assistant, you’re at the mercy of their schedule, and they may not be available online to handle your problem when needed. HOA management firms are always on-call to assist at a moment’s notice, so last-minute tasks are anticipated and handled with ease. 

If you want to ensure that your residents are receiving the best care possible and all duties are being handled correctly and in a timely manner, there’s no better choice than The Management Trust for full-service HOA management. From financial guidance to vendor coordination, we can handle all aspects of homeowners association management for you, so you can focus on the bigger picture. For more information about community association management services for the Aurora, Colorado, area, give The Management Trust a call today at (303) 750-0994 or fill out our online contact form. We serve more than 1,500 communities nationwide and have been an industry leader for more than 30 years.

3 House Repairs You Need Before Summer (Without Needing HOA Approval!)

New seasons bring new spaces; refreshing your home with the changing of seasons is one of the biggest perks of being a homeowner. However, if you live within a homeowners association, you need to be aware certain renovations need approval before making any changes. Each HOA has its own unique set of rules and regulations that also vary if you live in a detached home or a town-home or condominium so let’s break it down.

If you own a detached home and plan on making an exterior renovation such as painting the outside of your home or getting a new roof you should seek HOA approval. Then, if you live in a condo or townhome you should ask your HOA about any structural changes such as adding or removing a wall, replacing flooring, or anything that can affect the plumbing and electricity. 

Summer is approaching fast, so timing is crucial, and going through the hassle of getting things approved and processed may not be something you want to go through. So here are some repairs you can make before the summer days without needing HOA approval!

 

  • Install peel and stick kitchen backsplash

 

Peel and stick backsplash is the perfect way to change up your kitchen without a huge renovation. It comes in many forms: gel, vinyl, metal, glass, and stone and the only tools you will need are a utility knife, ruler, and level. There are a variety of patterns that you can find that will suit your dream kitchen!

 

  • Repainting interior with 2021 color of the year

 

The interior color of your home can completely transform the environment. Deep dark colored walls reflect fall and winter, whereas light and bright colors reflect spring and summer. Whether your home is painted dark or light, consider one of the 2021 colors of the year to refresh your home for this summer! Research the colors based on the most popular paint brands! For example, Benjamin Moore Aegean Teal is the best color for your home this summer.

 

  • Garden in the fenced backyard

 

Revitalize your home by creating a garden within your backyard. Whether it be an herb garden or flower garden, it will not only bring natural color into your home but also attract life such as butterflies and birds. Starting a garden is as simple as grabbing basic tools, finding the right soil, and choosing the right greenery for you!

Get your home ready for the bright and sunny months of summer, without waiting for your HOA’s approval! We hope these tips will inspire some quick and easy renovations for your home.

Steps to Enforce HOA Rules & Handle Violations

One of the most challenging aspects of being a Tacoma HOA board member is enforcing all of the community rules and regulations. Although it may not happen often, when a homeowner violates a community rule or bylaw, the board must address it swiftly and promptly. Handling such sensitive subjects can be tricky, as the enforcement must be done in such a way that it doesn’t encourage an overly negative response from the offending homeowner but simultaneously remains fair to the rest of the residents and their quality of living. If you’re having trouble handling rule enforcement in your community association, here are a few steps to help guide you along this delicate process.

Check the Bylaws

If you suspect that a resident violates one of your community’s laws, the first thing to do is check your HOA’s CC&Rs or bylaws. This will not only help you double-check that they are in fact violating the rule, but it should also outline enforcement policies and give you a guide for how to handle the violation.

Send a Warning Letter

For many communities, the first step in handling a violation is to send a warning letter. Depending on the severity of the law being broken and the resident’s past history (or lack thereof) violating rules, you may feel it’s appropriate to issue a one-time warning rather than immediately issuing a violation notice. This will give the homeowner an opportunity to right their wrong or stop doing whatever they’re doing that violates your HOA’s rules. If they fail to heed the warning, further action will then be necessary.

Send Notice of Violation

If the homeowner fails to correct their actions, or if you feel that a warning letter isn’t appropriate for the situation, then the next step is to send an official notice of violation to the resident. This letter should be fairly simple, outlining the violation and the consequences of the violation, including any fees they’ll need to pay. If you’re unsure of how to draft a violation notice, ask your HOA management company for examples to reference.

Hold a Hearing

After issuing the initial violation, you may want to hold a hearing with the offending resident and the HOA board. This hearing will aim to establish the legitimacy of the violation and give the homeowner a platform to explain their side of the issue. If the homeowner does not show up for the hearing, or if they refuse to pay the fine and an agreement is not made, you can then consider taking further action.

Suspend Rights & Privileges 

The most common next step after issuing a violation, if the homeowner does not pay the owed fees, is to suspend their rights and privileges as a member of the community association. This means that any amenities, community events, or voting privileges would not be available to the resident until the fines have been paid.

Impose a Lien or Take Legal Action

If you have a homeowner who is entirely uncooperative and you feel drastic measures are necessary, your HOA may have the authority to impose a lien against their property. You may also be able to file a lawsuit in small claims court, depending on your state and local laws. Some HOAs are required to attempt to resolve any issues through mediation or arbitration before going to court. Of course, no one wants to have to resort to legal action, so it is best to first consider all other options and attempt to resolve the issue in other ways.

Enforcing your community’s rules can be a tedious task, but it’s a necessary one. If you feel you need guidance on or assistance with HOA rule enforcement, speak to an experienced HOA management firm such as The Management Trust. With more than 30 years in the industry and over 1,500 communities successfully managed, we have the expertise to guide you in all aspects of community association management. To find out more about our comprehensive HOA management services, give The Management Trust a call today at (253) 472-0825 or fill out our online contact form.

5 Signs of a Good HOA When House Hunting

If you’re looking to purchase a new home in the Aurora, Colorado, area, you may find yourself falling in love with a home in an HOA. Properties that are part of a community association often have high curb appeal and steady property values, making them desirable for homeowners. There’s also the additional appeal of amenities, exterior maintenance, and enhanced security, among other things. If you’re hunting for a new home within an HOA, look for these key signs that the community association you’re choosing is a good one.

1. Well Maintained Common Areas

One of the biggest advantages of having a home within a community association is the common areas and shared amenities. When touring the community, pay attention to how well maintained the common areas are. Facilities that are clean and properly maintained are generally indicative of an HOA that’s on the ball and will place members’ happiness at the forefront. The last thing you want is to move into an HOA where proper cleanliness and amenity management are neglected.

2. Open Communication

Communication is a crucial aspect of any well-run HOA. You want to ensure that your input and opinions are being valued and truly taken into consideration where you live, so open communication in both directions is required. Speak to other residents within the community association and find out how well the HOA board communicates with its residents. Check the website for meeting notes, community updates, and other signs of a well-run community. Your HOA may also have an HOA management firm in place that will ensure that you have a point of contact to communicate with at all times.

3. Community Newsletter

Another sign of a well-functioning HOA is a community newsletter. While not crucial for every community, it’s an effective way to communicate important news and events to residents. A community association that has a weekly or monthly newsletter is the one that is doing its part of open communication and keeps residents up-to-date on all the latest, most important happenings within the neighborhood.

4. Clear Rules

Before choosing your new home, make sure that the rules and regulations for the community association are clearly outlined. Confusion in the rules can be a detriment to your time living in the neighborhood, as it can negatively impact you, your neighbors, and the HOA board. You don’t want any surprise fines from rules you weren’t aware of or sneaky neighbors trying to report on one another using loopholes. To ensure that you have full transparency and peace of mind once you move in, make sure that the HOA you’re considering has very clear rules in place.

5. An Effective HOA Management Firm

Many modern community associations utilize an HOA management company to help run their operations. Having an HOA management firm allows your HOA board to focus on the big picture and pass new rules and regulations unencumbered while simultaneously ensuring that daily tasks are executed in a more timely manner. Having a community association management firm ensures that everything runs more smoothly and fairly, so it’s a common sign of a good HOA when house hunting.

HOAs that utilize a community association management firm will often be better equipped to handle any homeowner issues and can make your time at home more enjoyable and hassle-free. For more information about community association management services for the Aurora area, give The Management Trust a call today at (303) 750-0994 or fill out our online contact form. We serve more than 1,500 communities nationwide and have been an industry leader for more than 30 years.

How HOA’s Help Increase Property Value

Secure, comfortable, and positive: three things you want to feel when purchasing a home. However, sometimes investing in something that serious can bring a lot of anxiety. You want to be sure you’re making a good investment; that you’re not putting your money into something that won’t be worth it in the long run. To ensure positive growth in your investment and ease that anxiety, you may want to consider purchasing a home that is a part of a Homeowners Association. 

A Homeowners Association exists for the sole purpose of upholding a community to certain standards and regulations that boost home and property values. According to the Henderson Institute, “Homes in communities with a homeowner’s association are typically listed and sell for 5-6% more than their counterpart homes in areas without an HOA.” Being a part of an HOA ensures that your home will be upheld to standards of the market, therefore will maintain or increase your property value.

An HOA takes care of your home; it manages repairs and upkeep, creates a cohesive community, and manages the neighborhood.

 

  • Home Maintenance

 

Most HOA’s have a set of rules and regulations of how homeowners should keep their lawns, paint their houses and keep it uniform with the rest of the neighborhood. Although it may be frustrating to be limited in your home’s upkeep, the HOA’s main goal is to create a pleasant environment that heightens property values. With the HOA managing the upkeep, you have more time to simply enjoy being in your new home!

 

  • Cohesive Community

 

An HOA brings the community together because everyone is pitching in to make what the HOA contributes to the neighborhood possible. This could be a contribution to a neighborhood park, tennis court, or swimming pool where everyone can mingle. An engaged and tight-knit community is highly desirable and can raise property value immensely. 

 

  • Neighborhood Management

 

Problems are bound to arise, even in a well-run community. An HOA can handle that unabiding neighbor or the pesky trees that overhang your yard from theirs. With set rules and regulations also comes the penalty of not following them. They will be able to resolve conflicts as soon as they arise which anyone would want for themselves and their community.

There are many benefits to joining an HOA, but the biggest one is being a part of the community and feeling connected to your neighbors. Not only will you have your dream home but you will also be a part of something bigger and your property value will be getting bigger.